Patient Navigator Training Collaborative (PNTC)

PNTC has developed a COVID-19 Community Clinic Navigation Toolkit. The new toolkit has a scope of practice for navigators, a sample script for making outreach calls, a glossary of common terms used during the pandemic, and a link to resources.  

PNTC is also offering a series of free webinars in April focused on timely topics such as reducing anxiety, ethics and stigma and health care policy in the time of COVID-19. 

A weekly “Navigator Virtual Happy Hour” will run Wednesdays in April at 4:30 pm MT and is focused on fun and self-care during these stressful times.Watch this video to hear from PNTC Director Dr. Patricia Valverde about the toolkit and upcoming events.

Patient Advocate Foundation COVID-19 Resources

Beginning on April 1, 2020, Patient Advocate Foundation (PAF) will offer a suite of direct support initiatives for patients, and their families, who are impacted by, or have been diagnosed with, COVID-19. These include:

  • The COVID Care Resource Center, an online directory providing an array of resources, FAQs and educational webinars addressing the coronavirus pandemic. This online center will be routinely expanded as important new COVID resources and information becomes available and can be accessed at
  • COVID Care will provide patients with direct support in response to their individual needs with expert help from case managers working to resolve issues related to accessing and paying for medical care and cost-of-living needs, including insurance and transportation costs that have become difficult to manage due to the pandemic. COVID Care is available to any patient or caregiver who has a chronic, life-threatening or debilitating illness and who has been directly or indirectly impacted by COVID-19, as well as those who do not have an underlying health condition but have been hospitalized with COVID-19.  The COVID Care team can be reached at 1-800-532-5274, option 0.
  • The COVID Care Recovery Fund will deliver $500 in direct financial aid to eligible patients who need non-medical, cost-of-living support as a result of their diagnosis of COVID-19. Patients can access the fund and complete an application for assistance via a secure portal 24/7. or through the toll-free hotline at 1-855-824-7941, option 1.

Academy of Oncology Nurse & Patient Navigators (AONN+)

AONN+ COVID-19 toolkit.  AONN+ is aware of the increased acuity of patient care that navigators are managing on a daily basis with patients with cancer and their families so in response, we have provided our professional members with credible resources/information they can use to educate and empower those around them as well as alleviate fears.