The Boston Medical Center Patient Navigation Tool Kit is designed to help in planning and implementing a Patient Navigation program. The free tool kit is comprised of 3 separate volumes, designed for Program Planners, Supervisors and Patient Navigators.  It provides a stepwise approach with case studies, examples, templates and checklists. It includes program development, writing a job description, hiring, identifying tasks and skills, patient navigator competencies and training, as well as metrics for evaluating your program and patient navigator performance.   

The toolkits contain evidence-based and experience-based examples, case studies, practical tools, and resources to help:

  • Establish an evidence-based patient navigation program tailored to reduce barriers for patients
  • Incorporate best practices to enhance current patient navigation programs or services
  • Implement a patient navigation model to address any targeted medical condition
  • where disparities exist
  • Hire, prepare, supervise, support, and retain effective Patient Navigators
  • Navigate patients who experience health disparities
  • Reduce health disparities and improve health outcomes for patients.

Audience: Patient navigator program planners, health system administrators, patient navigation supervisory staff, patient navigators.


This site includes videos from Effective Patient Navigation Programs in Oncology:  Proceedings of a Workshop.