Innovative Persistence in Action: Supporting Sustainable Patient Navigation Across the Continuum

This learning collaborative was designed to support cancer centers and patient navigation teams in assessing, planning for, and strengthening the long-term sustainability, standardization and implementation of high-quality patient navigation programs by applying the: Promising Practices Supporting the Sustainability of Patient Navigation: An Implementation Guide and the Patient Navigation Sustainability Assessment Tool (PNSAT). 

Goals/Aims for this ACS NNRT & ACS LION Learning Collaborative: 

  • Advance Sustainable Patient Navigation Practice 
    Strengthen participants’ understanding of the core principles and domains that support the long-term sustainability and impact of patient navigation programs. 
  • Build Organizational Insight and Strategic Readiness 
    Support participants in developing a comprehensive, systems-level understanding of their navigation program’s current capacity, readiness, and sustainability within their organizational context. 
  • Strengthen Strategic Planning and Continuous Improvement 
    Empower participants to translate assessment findings into strategic priorities and action-oriented plans that promote program growth, resilience, and measurable outcomes. 
  • Enhance Leadership, Communication, and Advocacy Capacity 
    Build participants’ confidence and ability to effectively communicate the value, needs, and outcomes of patient navigation programs to administrators, leadership, and key decision-makers. 

Specific Objectives:

  1. Deepen understanding of navigation sustainability domains 
    Increase knowledge and practical understanding of the eight sustainability domains within the PNSAT Framework through structured learning and real-world case studies, including: 
  • Engaged Staff and Leadership  
  • Organizational Context and Capacity
  • Funding Stability
  • Engaged Community
  • Communication, Planning, and Implementation
  • Workflow Intergration
  • Monitoring and Evaluation
  • Outcomes and Effectiveness

*Each learning collaborative cohort will include education on the eight domains for sustainability with a specific focus on pre-determined domains. 

*The first cohort will focus on workflow integration, monitoring and evaluation and outcomes and effectiveness. 

  1. Assess their program sustainability and readiness 
    The Learning Collaborative will support participating sites in completing baseline and follow-up PNSAT assessments to identify program strengths, gaps, and priority areas for improvement, using concepts and tools from the Promising Practices Implementation Guide
  1. Focus improvement efforts for actionable learning 
  • Participating in a collaborative-wide focus on two to three prioritized domains, while maintaining awareness of all eight domains. 
  1. Develop and apply an Implementation Action Plan 
    Enable participants to create a feasible, context-specific Implementation Action Plan informed by PNSAT results, the Promising Practices Implementation Guide, and Learning Collaborative content to advance navigation program sustainability. 

Foster a national community of practice 
Establish and strengthen a national community of practice that promotes shared learning, peer support, and sustained commitment to navigation program sustainability as a core component of comprehensive oncology care. 

Participants: